A Travel Tip for Bali

The events of the last 24-hours have confirmed to me that I am an amateur/novice traveller.

An amateur can further compound their limited knowledge/experience by travelling on Friday the 13th.  Don’t do that.

Organising an extended family holiday to celebrate my father’s milestone 80th birthday has been about a year in the making.  Many ports around the world were discussed with the final decision being a 10-day holiday in two villas in Seminyak, Bali.  Those making the travel plans included me, my parents, my four sisters, a few brother-in-laws, a cousin, and all 12 grandchildren.


It was decided we would travel during the school holidays, however, that did clash with my uni timetable.  Being absent for 10% of the content in a semester is an automatic fail and so my application for leave was taken very seriously and took a long time for a verdict.  I was living on the razor’s edge for about three weeks and then, just a few days ago, my leave was approved.

Bye, bye kids

We booked our economy flights with Jetstar.  Don’t do that either.  I can’t begin to tell you the drama I have had with Jetstar, a budget airline off-shoot of Qantas.  Mistakes and errors and foul-ups and misinformation and being on-hold for up to 55-minutes at a time do not give you a warm fuzzy feeling.

I checked our passports and found the little guy’s had expired so applied for a new one and was satisfied I could relax on the passport front.

Everything is in order. Or so you think.

Yesterday was the day of travel.  We took the train to the airport as there is a station that stops right at the International Terminal.  Handy.  We heard during the train trip that our flight was two-hours delayed.  Standard.

At the airport, we joined the incredibly long queue to check-in.  And inched along and inched along until we were finally at the head of the queue.  I always scan the faces of those behind the counter and there was one woman who stood out as being the one you pray will not be allocated to you.  But it was Friday the 13th so she was the chosen one so up we went to greet the woman with the stony face.

‘Passports’, she said without looking up from her screen.

We obliged.

She looked at mine then said to me blankly, ‘Your passport is invalid; you won’t be getting on the flight today’.  You should have seen the little guy’s face; he looked so shocked and deeply concerned that after all the build-up, none of us were going anywhere.

I said, ‘Excuse me?’

‘Your passport expires in the next six months.  Indonesia has a rule where you cannot enter the country if your passport has less than six months before it expires.  If we let you on the plane, Indonesia will just deport you when you arrive’.

Who knew.  I said, ‘What can you do to help me?’

She shrugged.  Then told me I needed to go to the Passport Office and apply for a renewal.  ‘But you won’t get one today, it’s Friday.  Earliest you’ll be going to Bali is Monday.’

It was 2.30 pm.  Friday.  The Passport Office closes at 4 pm.  I thought I could get a taxi there, explain my situation, be given a consoling hug and lots of ‘there theres’ while they efficiently and swiftly issued me with a renewed passport giving me plenty of time to return to the airport for the 6.30pm departure.

I was dreaming.

I farewelled the kids, told them I hoped to see them soon, and ran, dragging my 25kg suitcase into the airport’s Post Office for new passport photos.  Don’t do that.  Do not get your passport photos taken at the Post Office at the airport.  It doesn’t fill you with confidence when they seem to struggle with knowing how to operate the camera, then have trouble working out how to print the photos, then tell you if the photos are rejected they will refund your money.  But I did it; I let them take my take my photo and the process was so arduous it cost me valuable time getting to the Passport Office.

Outside the terminal, I hailed down a taxi.  Don’t do that.  Get back on the train.  It’s faster and the Passport Office is right at Central Railway Station so train travel is the best way to go.  I know that now.  And, if you take the train you won’t be ripped off by an opportunistic Indian cab driver who joyously takes advantage of your fragile state, your blonde hair, and the fact you’re not looking where you’re going because you’re on the phone answering questions from your 21 relatives as to why you’re not in the Qantas Lounge.

So having told the cabbie I needed to get to the Passport Office as a matter of urgency and to therefore get me there in the most direct route possible in the shortest amount of time, he took me via Kings Cross, a part of Sydney in the opposite direction of where I needed to be.  The route took 20-minutes longer than it should have and he charged me $70.00.  Being in a state of anxiety bordering on a panic attack, it wasn’t until later that I realised he’d taken advantage of me.  Catch the train.

Home-grown

Out of the taxi I had to pull my suitcase along the street then lift it down a flight of stairs, then wheel it into a building and into the lift and up to Level 7.  I entered the Passport Office where I’ve never seen so many people crammed into a single room.  That’s when my heart sank.  Again.  I went up to the counter and I did have a lovely lady serve me who was empathetic but she explained that it was Friday afternoon and the office was shutting in half an hour and they didn’t have any more appointments for that day and so she was having to turn me away.  ‘And it’s the weekend tomorrow and we’re closed on the weekends so you won’t be able to start the process until Monday’.

‘Monday?  Could you start the process now so I’m at least in the system?’

‘No’.

‘Well my local post office is open tomorrow.  Should I go there and get them to approve my application and put me in the system?

‘No’.

‘Why not?’

‘Because your application could take three days to reach us.’  Well that’s weird as when I send an email the recipient receives it in a matter of seconds.

‘Could you at least look at my photos to see if you would approve them?’

‘Okay’.  I handed over the photos.

She took a lightning-fast look at them then passed them back.  ‘No, we can’t accept these.  They’re too washed out, underlit, and you’re not looking at the camera’.

‘Is there somewhere near here where I can get my photos re-done then bring them back for you to check?’

‘There are places around here’.

‘Where?’

‘I can’t tell you’.  There are moments when it’s not hard to convince yourself that oppositional defiant behaviour is the pre-requisite for a job in public ‘service’.

‘Why not?’

‘We’re not allowed to recommend one business over another but I can tell you, you might find a place in Railway Square’.  Right then.  I must have looked pretty broken at that point as the woman started to evolve into a motherly figure.  ‘Look, here’s the application form.  Fill out this bit and that bit.  Get a stat dec stating why you need one urgently.  We open at 8.30am on Monday.  Be here at 8 am as everyone arrives early and starts queuing up so you want to be at the front of the queue.  Come straight up to this counter and we’ll try to get it done for you.  I have to say we can’t do a passport in less than 48 hours so you are looking at earliest, having your passport on Wednesday, but, sometimes we can issue them sooner than that.  I just can’t promise you’.

‘Okay, thanks so much.  Will you be here?’

‘Yes’.

‘I’ll be looking for you’.

So I wheeled my luggage out of the office, down the lift and down a flight of stairs and into Railway Square where I had my photos redone.  Then I hiked to the station and became all hot and sweaty because it was Friday the 13th and therefore the hottest April day on record, 34C (93F), and caught the train back to the terminal.  Sorted out a Monday flight to Denpasar with no guarantee I will even be on it.  But…I had to book a flight so I thought I may as well live like an optimist.

My ‘floor-drobe’

I then wheeled my luggage back to the station and caught a train home, dehydrated with a tension headache, and walked in the door at 7.30pm.  There’s no point in unpacking so I’m living out of my suitcase until Monday morning where I will catch the pre-dawn train to Central, with my luggage, and camp outside the Passport Office until it opens at 8.30am.  My goal is to be at the front of the queue and I will stay there for however long it takes to get a passport.  Hopefully, that will be before the Monday flight taxies down the runway.

So I’m having the weekend at home and spending my time doing uni assessments, contemplating harvesting my homegrown broccoli, and watching Drew build a firepit.

I’ve been promised a fire-pit

I do hope I manage to get to the Villa because they provide a welcome drink on arrival and I might ask them for two.

And if you’d like to find out what happened to me when I went to Port Douglas for my father’s 70th birthday, click here.

Comments

  1. Charlie – what do I say? No words – just that this is where we are now, one frustration after the other in spite of living in Paradise. My heart went out to you as I’ve been close, just close mind you, to where you have were in spite of all the organising…
    Let’s hope it all turns out well for you..
    Lovely to hear from you again… and all the best with uni!

  2. oh crumbs charlie. what a nightmare! hope it all works out for you. xx

  3. What a disappointment for you!
    I’ll be keeping all digits crossed for you for Monday. I know she said it would take 2 days, but friends of ours arrived at the airport just a couple of months ago, for their honeymoon, only to discover that the husband’s passport had expired. Nuptial bliss turned a little frosty there for a while, but they were on a flight the very next day – so miracles can happen.
    Best of luck.

  4. I just love your writing. I am immediately transported into the world you describe. It is lovely. Although this last story gave me quite a bit of stress.

    • I do hope to meet you in person one day, Eva, because I would like to give you a big hug. You are such a wonderful friend and very generous with your compliments. Thank you so much for making my day and being so generous with your words xx

  5. Pamela hayward says:

    I had my passport stolen in Lisbon a day before I was to return home. In less than 24 hours I had a new emergency one thanks to the Australian consulate. It was for 7 months as i was told you needed six months on a passport before you could travel. I guess you did not book through a travel agent who would have advised you of this.
    A tough lesson though and hope you make it.

    • Hi Pamela, I’m very glad the Australian Consulate was able to help you out so swiftly. No, I didn’t book through a travel agent but my cousin did (who went to Europe a few years ago) and the agent didn’t inform her and her husband was caught out in exactly the same way.

  6. Wow…how horrible. For me, travel anxiety is bad enough when everything goes *well*. I’m so sorry you’re having to go through all this.
    ((Big Hugs)) Sending all good vibes that you get it all worked out. Also hoping that those “welcome drinks” are extra strong and fabulous when you get there.
    Keep us posted!!

  7. Oh my god.

  8. I am I awe! I think I would have crumpled in disappointment and lost my problem-solving resolve! You flew into high octane energy and at least gave it your all! What a story! I will be waiting for the resolution and to hear you’ve made your destination! I’m shaking my head, Charlie! I did enjoy seeing a photo of your wonderful family!

  9. Oh man…Charlie, I cannot believe this. Of all the last minute things…ad it’s just Saturday here. I am hoping that we will have plenty good news on Monday. Good Luck!! Much love and hugs across the seas.

    • Hi Minnie, I just visited your blog and read the story about your son’s lost luggage. Can not believe the story of how his luggage eventually found its way back to him. Amazing. Couldn’t leave a comment as it said, ‘comments closed’.

  10. This reads like fiction. Are you certain this is a true story? Oh, it would be. You are the main character.

    Praying that Monday goes better and you are on that flight to unite with family and celebrate your dad’s 80th birthday.

  11. Oh, what an ordeal! I really feel for you. Hope everything works out. You definitely deserve two drinks! 🙂

  12. wow that is harsh! I hate dealing with passports. hope you have a nice quiet weekend where you get lots done and that they are kind to you at the passport office on Monday.

    BTW I am jealous of Sydney’s airport trains – went to Sydney recently and the train is so excellent whereas Melb has nothing like that – though Turnball has plans – fingers crossed!

  13. Wow that is quite a drama. Good luck tomorrow and I’m sure it will all be fine. Some people really delight in not helping others. I have heard of that 6 month rule but I’ve never really paid attention to it. However I don’t know about the cab driver taking advantage of you because of your blonde hair though Charlie!

  14. Oh, no! What a nightmare! You’re a trooper for even attempting to get your passport renewed on Friday—but I was sure hoping it would happen. Hope you’re reunited with your family without any drama on Monday! xx

  15. Ommmggg, Charlie,
    This sounds like a reality show, a terrible one.
    So sorry. Everything happens at once, right?
    All will be well.
    Inhale)))
    Breathe)))))
    xx from COLD MN.

  16. Reading this I felt so, so awful for you. This story is HORRIBLE. And I agree, I flew Jetstar once domestically and just never would again. This is just such a terrible day. Good on you for getting through it as well as you did.

  17. I’m so excited to hear about your Bali trip. My boyfriend is there now enjoying some good food, positive vibes and pilates classes. Be careful about sandflies, though!! He got bitten everywhere and these bites are nasty.

  18. OH NO!!! Charlie – what an ordeal! I had not heard of that 6 month rule for passport holders travelling to Bali! I sure hope you get things sorted out smoothly after that first failed attempt.
    BTW – I sure was happy to see this email pop up in my inbox, feels like forever since I read one of your blog posts.

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