I’m sure you are all by now bored with the updates of my internet woes but sadly, they remain unresolved and I had a rather traumatic conversation with Raj from customer service who works for the internet provider.
Raj’s first mistake was to not look at the notes in my file that would clearly state that I had been advised first thing Tuesday morning that the internet would be connected within three working days. When I woke yesterday I celebrated that it was working day number three and phoned and asked what time I would be switched on. It was insensitive and inappropriate of Raj to advise that it would be another ‘five to seven working days’.
I did have to say to Raj, ‘Now you stop that right here right now because in the file it would tell you that I was told first thing Tuesday morning that I was only going to have to wait until some time on Thursday’.
Raj did check the file and realised his error but came back to advise I won’t be connected ‘before 5pm on Friday or would you like us to delay the connection?’ I paused for a moment just wondering if he was completely mad or just trying to send me over the edge.
‘Raj, I have been phoning your company every day for the last 13 days advising how urgently I require a connection. Knowing that why would you ask me if I’d like a further delay?’ And Raj advised I had two choices. I can have the 5pm Friday time slot or he can delay it further. My conversation with Raj did not end well, mostly because I’m all out of patience and I do not understand how a simple connection can be such a challenge.
And we all know, if you’re late paying your bill they’re only too quick to find that disconnection switch.
I now await 5pm Friday but my fear is this: If I’m not connected by then I will have to phone back only to be told that as the technicians don’t work weekends, nothing can be done until Monday. ‘I’m very sorry mam and I understand your frustration but there’s really nothing I can do’. It so easily just rolls of the tongue.
But back in the kitchen…
A week or so ago I mentioned I’d been to dinner at a friend’s house and they served a wonderful dessert of fresh figs.
We’d had quite a rich main course so a light-ish dessert using fresh figs was an excellent way to finish a wonderful evening.
Caramelised Figs with Grand Marnier and Spiced Creme
Degree of Difficulty: 2/5
Cost: I would only make this while fresh figs are in season. At the moment fresh figs are widely available and are therefore at their most affordable. Grand Marnier isn’t cheap but the recipe only uses 2 tbspns.
For the Figs:
- 60gms butter
- 1/4 cup honey
- 8 fresh figs, halved
Place the butter and honey in a large frying pan over medium heat and stir well to blend. When sizzling add figs cut side down and cook for about 2 minutes. Turn and cook for another minute. Remove and arrange on serving plates and drizzle with pan juices.
For the Sauce:
- 1 cup fresh orange juice
- 1/3 cup sugar
- 2 tbspns Grand Marnier
In a small saucepan combine orange juice and sugar and bring to the boil over medium heat. Simmer for about five minutes until mixture has reduced and thickened slightly. Add Grand Marnier and bring to the boil to remove alcohol. Spoon around figs.
For the Creme:
- 300ml creme fraiche
- 1 tbspn honey
- 1 tspn ground cinnamon
- pinch ground nutmeg
In a small bowl combine ingredients and stir to mix well. Place a large dollop on each plate and serve.
Want to keep in touch? Let’s be friends on Facie!